Legal

Privacy Policy

Last Updated: January 10, 2025

Introduction

KidneyCare Dialysis (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and phone number
  • Mailing address
  • Healthcare facility information
  • Professional credentials (for healthcare providers)

Health Information

As a healthcare provider, we may collect and process protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). This information is handled separately under our HIPAA Notice of Privacy Practices.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide and improve our dialysis services
  • Respond to inquiries and consultation requests
  • Send administrative communications
  • Comply with legal and regulatory requirements
  • Analyze website usage to improve user experience

Information Sharing

We do not sell your personal information. We may share your information with:

  • Healthcare partners involved in your care
  • Service providers who assist our operations
  • Legal authorities when required by law
  • Business partners with your consent

HIPAA Compliance

KidneyCare Dialysis is committed to compliance with HIPAA regulations. Protected health information is handled according to our Notice of Privacy Practices, which is provided to patients upon initiation of services.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

KidneyCare Dialysis

16380 Roscoe Blvd #101
Van Nuys, CA 91406

Email: [email protected]

Phone: (818) 530-4501